Answers to common questions about topping up Steam, in-game currency, gift cards, escrow and payment.
Steam has not accepted Russian cards since 2022. What works is a top-up by login through a seller: you give your Steam login and the amount and pay the order from your RMT wallet (you fund the wallet through SBP, Russia’s Faster Payments System, or with cryptocurrency), and the money reaches your Steam wallet, usually within minutes.
On RMT the payment is held on the platform and passes to the seller only after the order is fulfilled.
A top-up by login is money credited to your wallet from another account. No password is shared: the seller needs only your login. Steam restricts accounts over chargebacks and stolen cards, so it matters who tops you up: the seller’s rating, number of completed deals and reviews are shown in the lot and in the seller’s profile.
The payment is held on the platform and passes to the seller only after the order is fulfilled.
Do not confirm the deal until the money has arrived. Write to the seller in the deal chat; if there is no answer or the amount has not been credited within the agreed time, open a dispute: support will review the conversation and the screenshots in the deal and, if the order was not fulfilled, return the payment to your RMT balance.
By player ID (UID): you give the ID and the server, the seller pays for the package in the official store or through a publisher’s partner, and the currency reaches the game, usually within 10–30 minutes. No password is needed. If the lot states a region, make sure it suits your account.
With a Roblox gift card: the code is redeemed at roblox.com/redeem and adds Robux to your account. The other way is through a game pass, but Roblox keeps part of the amount, so you receive less. On RMT the code is handed over in the deal chat after payment.
The PlayStation Store for the Russian region has been closed since March 2022, and the account’s region cannot be changed. Subscriptions and games are bought on an account of another region: a PSN card of the same region (Turkey, Poland, the USA, India, Europe) → redeem the code in the Store → buy from the wallet.
Game Pass: with a key or an Xbox card of the right region, activated at xbox.com/redeem. Nintendo eShop: with a code of your account’s region. The region of the code and the region of the account must match.
With an App Store & iTunes gift card of the region your Apple ID belongs to. You enter the code in the App Store → “Redeem”. A card of another region will not activate.
As a gift to your username: the seller arranges Premium or Stars through Telegram, the gift comes from Telegram itself, and no password or access to your account is needed.
You pay for the order and the money stays on the platform. The seller fulfils the order, you check it and confirm receipt, and only then does the seller get paid. If the order is not fulfilled, a dispute is opened and the money returns to your RMT balance.
For an instant top-up (Steam, for example) the order is fulfilled by the platform’s partner and the payment passes to it after delivery; if the delivery fails, the money returns to your RMT balance.
RMT.games is a marketplace for game goods: wallet top-ups, in-game currency, gift cards, game items, accounts and services from sellers. It is operated by GameValues Ltd (the RMT brand), Limassol, Cyprus. The platform is young; buyers’ reviews are collected on Trustpilot.
What they have in common is mediation between a buyer and a seller. On RMT: escrow on every deal (the payment is held on the platform until the order is fulfilled), round-the-clock support, and the seller’s rating and number of completed deals in the lot and in the profile. Compare conditions, not names: the final amount to pay, the payment methods and how the deal is protected.
Open the seller’s profile: it shows the rating, the number of completed deals and buyers’ reviews. Do not move to payment outside the platform: outside a deal there is no protection.
No password is needed for a top-up by login, for in-game currency by UID, or for gift cards. A seller who asks for a password gets access to the account and the purchases on it. Such a request is a reason to stop the deal and tell support.
An order is paid from your RMT wallet. The wallet is funded through SBP (in rubles) or with cryptocurrency; before you confirm a top-up, the final amount and the fees are shown.
RMT charges 2.5 % for a deposit and 2.5 % for a withdrawal. These figures are the platform’s own and do not include the payment system’s fee.
All fees are collected in one table: Fees on RMT.
A platform fee is not charged on a deal between a buyer and a seller. The platform’s fees apply only to a deposit and a withdrawal.
It is the fee of the payment system through which you pay or withdraw, not RMT’s. It depends on the payment method and is shown before you pay, so the final amount is known in advance.
Yes. Goods delivered by login, UID or code do not depend on the buyer’s country; for Steam in Kazakhstan, prices are in tenge. You can fund the RMT wallet with cryptocurrency; SBP is available to customers of Russian banks.
Once the buyer confirms the deal, the amount is credited to the seller’s balance. A withdrawal is made in the wallet section: you choose the currency, the amount and the address of an external wallet, and a completed profile is required. The minimum amount, the network fee and the platform fee are shown before you confirm the withdrawal.
Register and create a lot (“Sell an item”): choose the game and the category, give a title, a description, a price and a quantity, and add photos if you like. The buyer pays for the order to the platform, you fulfil it and hand over the goods in the deal chat, and after the buyer confirms, the money reaches your balance.
Open a dispute in the deal and attach screenshots: the conversation in the deal is kept. Support reviews the conversation and the evidence and makes a decision; if the order was not fulfilled, the money returns to the RMT balance.
Write to us in the support centre: create a ticket and the team answers in a chat. Or email hello@rmt.games. Support works around the clock.
A top-up with no markup at all is not possible from Russia: every service has a fee or an exchange rate, whatever its advertising says. Compare the amount you pay for the same credit. On RMT the final amount is shown before you pay, and sellers compete in one list.
The price depends on the lot: the amount to pay is shown before you confirm. Current prices are on the Steam top-up page.
Pick the game and the right category in the catalogue, give your player ID (and the server or zone if the game asks for one): no account password is needed. An order is usually fulfilled within a few minutes.
Escrow and the settling of disputes: the payment is held on the platform until the order is fulfilled, a deal can be cancelled before the seller starts the transfer, and in a dispute support reviews the conversation and decides. See Deal protection for what is covered and what is not.
Did not find an answer?
Write to support: create a ticket and the team answers in a chat, or email us. Support works around the clock.
